Many of us have had the frustration of trying to leaving a phone message for a health care provider and waiting for a reply that never comes. I was interviewed recently for an article in The Paper Gown, a patient-oriented on-line publication, titled “What to Do When Your Doctor Isn’t Calling Back.” The bottom line: don’t wait more than 2 working days before following up on a non-urgent matter, be persistent, contact an administrator if you can’t reach the provider, and use the patient portal if available. You can find the article here: thepapergown.zocdoc.com/what-to-do-when-your-doctor-isn’t-calling-back
- When you don’t get a call back from your health care provider
- Dig Into Healthcare Facility Ratings to Identify Risks; Advocate for Safer Care
- Harvard Business School Issues “Call to Action” to US Businesses: Providing Workplace Support for Caregivers Helps Companies Manage the “Talent Pipeline” for a Competitive Advantage.
- Savoring the Season
- Elder Care in the Workplace Part III